Skills & Competencies for Distribution Center Supervisor

Distribution Center Supervisor job profile

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JOB SUMMARY for Distribution Center Supervisor

Supervises daily planning, organizing, and operations of a distribution center.

JOB RESPONSIBILITIES for Distribution Center Supervisor

Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements.

Distribution Center Supervisor SALARY RANGE

BASE 50%
$70,590
TOTAL 50%
$73,082
Job Level
M00
Job Code
MM18000164
Education/Degree
Associate's Degree
Reports To
Manager

Distribution Center Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Distribution Center Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Distribution Center Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Explains the importance of hazard analysis and critical control points (HACCP) in safety management.
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Level 2 Behaviors
(Light Experience)
Identifies and reports any safety hazards at worksites to the management.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accidents and near misses records to prevent future incidents.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of workplace repair, installations, and renovations to ensure employees' safety.
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Level 5 Behaviors
(Mastery)
Leads the organization in modifying existing processes and procedures to meet safety requirements.
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2 Job Family Competencies – Performance Metrics
Proficiency Level -2
Skill definition-Collecting and evaluating measurable data to identify and monitor the achievement of overall business goals.
Level 1 Behaviors
(General Familiarity)
Explains the responsibilities and importance of performance metrics in achieving production goals.
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Level 2 Behaviors
(Light Experience)
Supports the development of performance metrics to capture client and partner contacts.
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Level 3 Behaviors
(Moderate Experience)
Maintains performance metrics overview to identify and ensure the resilience of cost, compliance, and customer service.
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Level 4 Behaviors
(Extensive Experience)
Manages overall performance metrics and delivers improvement plans to address failures and meet specific goals.
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Level 5 Behaviors
(Mastery)
Creates workflow and capacity of key performance metrics to manage departmental resources and achieve goals.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Distribution Center Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and risks of using KPIs.
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Level 2 Behaviors
(Light Experience)
Identifies KPIs currently in use and provides input to management.
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Level 3 Behaviors
(Moderate Experience)
Interprets and analyses KPI data to recommend courses of action.
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Level 4 Behaviors
(Extensive Experience)
Evaluates ongoing productivity; recommends corresponding modifications on KPIs as indicated.
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Level 5 Behaviors
(Mastery)
Leads efforts to improve performance as identified and measured by KPIs.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

Summary of Distribution Center Supervisor skills and competencies

There are 0 hard skills for Distribution Center Supervisor.
10 general skills for Distribution Center Supervisor, Safety Management, Performance Metrics, Distribution Management, etc.
9 soft skills for Distribution Center Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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